Customer service for WooCommerce
Support that fixes the order
Tickets arrive with the order beside them, a reply already drafted, and the buttons to refund, re-address, or reship it.
$49 flat per replying seat · AI included · teammates who don't reply are free
Drafts that know the order
The AI reads the order, the tracking, the history — and writes the reply. Your agent approves it.
Fix it without leaving
Refund, edit the address, reship, cancel — real WooCommerce actions, inside the ticket.
Only repliers cost money
Managers, warehouse, finance work the queue on free seats. Forever.
Every order request, one click
Powered by our WooCommerce connector — plays clean with Mix & Match, Points & Rewards, and Shipment Tracking.
One price. Everything in.
No AI meter running. No per-resolution surprises.
+ as many free seats as you like — managers, warehouse, finance
- Shared inbox for the whole team
- AI drafts written from live order data
- WooCommerce order actions built in
- 500 AI drafts per seat, pooled
- Unlimited free seats for non-repliers
- No per-resolution fees, ever
Questions
Is it WooCommerce only?
WooCommerce first — that's where the order actions go deepest. Shopify is on the roadmap.
What counts as a replying seat?
Anyone who can send a message to a customer. Teammates who read, assign, tag, and leave internal notes are free — that's a real working seat, not a viewer.
What happens if we use all our AI drafts?
Nothing breaks. The pool is a soft ceiling — we'll talk to you about your plan before anything ever gets blocked.
Do I have to install a plugin?
API keys alone get you the order sidebar, read-only. The LogicInbox connector plugin unlocks the write actions — refund, re-address, reship — done safely inside your store.
Something else? hello@logicinbox.com