Terms of Service

1. Acceptance of Terms

By accessing or using LogicInbox ("Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our Service.

2. Description of Service

LogicInbox provides AI-powered customer support automation tools that integrate with helpdesk and e-commerce platforms. Our Service includes draft generation, customer memory features, automated actions, and other features as we continue to develop and improve the platform.

3. Account Registration

To use LogicInbox, you must create an account with accurate and complete information. You are responsible for maintaining the security of your account credentials and for all activities that occur under your account.

4. Subscription and Billing

• Subscriptions are billed monthly or annually based on your selected plan.
• Credits are provided with your subscription and can be used for AI-generated drafts.
• Subscription credits do not roll over to the next billing period—unused subscription credits expire at the end of each billing cycle.
• Prepaid credit purchases remain valid for 12 months from the date of purchase.
• We offer a 15-day money-back guarantee for new subscribers.
• You may cancel your subscription at any time. Cancellation takes effect at the end of your current billing period.

5. Acceptable Use

You agree not to:

• Use the Service for any illegal or unauthorized purpose.
• Attempt to gain unauthorized access to our systems or other users' accounts.
• Transmit any malicious code, viruses, or harmful data.
• Use the Service to send spam or unsolicited communications.
• Interfere with or disrupt the integrity or performance of the Service.

6. Data and Privacy

Your use of the Service is also governed by our Privacy Policy. You retain ownership of your data. By using our Service, you grant us a license to process your data as necessary to provide the Service.

7. AI-Generated Content

LogicInbox uses artificial intelligence to generate draft responses. While we strive for accuracy, AI-generated content may contain errors. You are responsible for reviewing and approving all AI-generated drafts before sending them to customers.

8. Intellectual Property

The Service and its original content, features, and functionality are owned by LogicInbox and are protected by international copyright, trademark, and other intellectual property laws.

9. Limitation of Liability

To the maximum extent permitted by law, LogicInbox shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities.

10. Modifications to Service

We reserve the right to modify or discontinue the Service at any time, with or without notice. We will make reasonable efforts to notify users of significant changes.

11. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes by posting the new Terms on this page and updating the "Last updated" date.

12. Contact Us

If you have any questions about these Terms, please contact us at support@logicinbox.com.